The idea that you can be ‘paperless’ is one of those Utopian dreams that must surely fall apart as soon as you can't find that vital digital document. There are practical barriers to paperless freedom: it requires know-how and kit, and a bit of planning and discipline (but then, so did paper filing, right?). But in this short article I want to share with you the real-world experience of Caroline B clients we have helped not only ‘go paperless’ but in the process also discov